Question 1

Pick-up time?

Accepted Answer

All rentals are to be picked up at 5pm. If you need an early pick up, please request one. It is at DSF Rentals discretion to grant the early pick up.

Question 2

Return time?

Accepted Answer

All rentals are to be dropped off and returned by 12pm on the day they scheduled to return the gear.

Question 3

How do I send a rental request?

Accepted Answer

Head to our "Get a Quote" page. There is a form there. Follow the steps and fill it all out which is to include your information and the items you wish to rent and for which dates. We will then send you a private estimate showing you the total. When accepted, we will send you an invoice and you can pay online to secure and lock in your rental.

Question 4

First come, first serve?

Accepted Answer

We rent on a first come, first serve basis. We recommend you book your gear as soon as you can to secure your rental!

Question 5

How far out do I need to book my gear?

Accepted Answer

You can book it even a month out from the day of your production. That will surely guarantee your gear is booked for you and won't get rented out to anyone else.

Question 6

I damaged gear. What's the next step?

Accepted Answer

When you request items, you are required to read and accept our Terms and Conditions. Read them here.

Frequently Asked Questions